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Incident response

Cyber Incident Response Retainer

We stand ready to respond to any serious threats to your operation with pre-existing knowledge of your organisation & operating environment.

Incident response mobile

Reassuring competence in a crisis.

CYSIAM's Incident Response Retainers provide our clients with assured, priority access to our expert cyber response team when a security incident occurs.  Designed to offer peace of mind, our retainer service ensures you have a trusted partner ready to act swiftly and decisively to contain threats, minimise damage, and support recovery efforts. 

With a pre-agreed scope and rapid mobilisation, our team becomes a seamless extension of your internal capabilities.  Beyond immediate response, the retainer also includes proactive support such as readiness assessments, playbook development, and regular threat intelligence updates, strengthening your overall cyber resilience before an incident ever takes place.

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Our Approach

We deliver proactive, expert-led cyber resilience tailored to each client's unique needs. As one of the first UK firms awarded the NCSC Cyber Incident Response (CIR) Standard Level assurance, CYSIAM offers trusted, high-quality incident response services to a broad range of organisations.  Our retainers provide clients with priority access to a dedicated incident response team, ensuring rapid mobilisation and effective containment during cyber incidents. 

Beyond immediate response, CYSIAM emphasises preparedness through readiness assessments, playbook development, incident exercises, and regular threat intelligence updates, enhancing long-term cyber resilience. This comprehensive approach ensures that organisations are not only equipped to respond swiftly to incidents but are also fortified against future threats.

Benefits

  • Priority Access to Experts:

    Clients receive guaranteed, fast-track access to CYSIAM’s experienced cyber incident response team, ensuring swift action when every second counts.

  • Rapid Threat Containment & Recovery:

    With pre-agreed mobilisation plans in place, CYSIAM can quickly contain threats, limit damage, and support organisations in restoring operations efficiently.

  • Enhanced Preparedness:

    The retainer includes proactive services such as incident response playbook development, tabletop exercises, and readiness assessments to improve overall cyber resilience.

  • Regulatory & Strategic Support:

    CYSIAM helps clients meet regulatory reporting requirements and provides strategic guidance throughout the incident lifecycle, from investigation to post-incident improvement.

Emergency Healthcare Provider

“The CYSIAM team are really responsive, extremely reliable, and are experts in their field.  You need the comfort that in an emergency they will be competent and take care of the issue. CYSIAM does that very well.” 

Pattern

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